Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

Everything you need to know about the product and how it works

  • No, you can also buy directly from us in our office store in Schindellegi, so please come and see us in person! All customers who buy from us in our store in Schindellegi receive an additional 5% discount on all products in stock.

  • Security when paying: the exchange of data takes place using SSL encryption protocol up to 256 bit. In this way, the payment to the financial institutions involved is protected.

  • Luxuryuhren offers you the following payment options:
    – Purchase on account
    – Advance payment
    – Cash payment in the office

  • Yes, we ship our goods with Planzer Priority, the shipment is sent by registered mail. Shipping fee: CHF 5.90.

  • You can also pick up your order at one of our branches in Schindellegi.

  • You are welcome to contact us via email or contact form. As soon as we receive the item from you, we will take care of the warranty process with the manufacturer.